Terms and Conditions

    Terms for using our services

    Terms and Conditions

    1. GENERAL

    These terms and conditions apply to the use of the insuranceportugal.pt website and the services offered through this website.

    By using our website and/or services, you agree to these terms and conditions.

    2. LEGAL STRUCTURE AND ROLES

    2.1 TEKSOMA Holding Lda.

    TEKSOMA Holding Lda. is a Portuguese holding and management consultancy. TEKSOMA is:

    • Brand owner of insuranceportugal.pt (stylized as TΣKSOMA)
    • Manager of digital platforms and IT infrastructure
    • Provider of administrative and marketing support

    Important: TEKSOMA is NOT a licensed insurance or credit intermediary and does not provide mediation services itself.

    2.2 Carlos Manuel Soares

    All regulated insurance and credit intermediation services are provided exclusively by Carlos Manuel Soares, a connected consultant (PDEADS) operating under DS SEGUROS.

    2.3 DS SEGUROS

    About DS SEGUROS:

    A DS SEGUROS – GRUPO DS, national registered trademark under no. 650438, is owned by DECISÕES E SOLUÇÕES – INTERMEDIÁRIOS DE CRÉDITO, LDA, registered with the Portuguese Insurance and Pension Funds Supervisory Authority (ASF) as an Insurance Agent under no. 409311648/3, authorized for Life and Non-Life insurance branches, verifiable at https://www.asf.com.pt.

    It is registered with Banco de Portugal as a Tied Credit Intermediary under no. 0000926, authorized to provide credit advisory and intermediation services (presentation and proposal of consumer credit contracts; pre-contractual assistance and credit process management).

    Covered contracts: Mortgage Credit and Consumer Credit.

    Lending institutions with tied contracts: BANCO SANTANDER TOTTA, S.A., BANCO BPI, S.A., NOVO BANCO, S.A., BANKINTER, S.A. – SUCURSAL EM PORTUGAL, UNICRE – INSTITUIÇÃO FINANCEIRA DE CRÉDITO, S.A., MONTEPIO CRÉDITO – INSTITUIÇÃO FINANCEIRA DE CRÉDITO, S.A., BNP PARIBAS PERSONAL FINANCE, S.A. – SUCURSAL EM PORTUGAL.

    Information verifiable at https://www.bportugal.pt.

    Important: The insurance intermediary does not assume risk coverage, has no powers to enter into contracts on behalf of insurers, and is not authorized to receive premiums to be delivered to insurers.

    This information does not replace the legally required pre-contractual and contractual information.

    3. SERVICES

    3.1 Platform and support

    TEKSOMA provides:

    • Digital platforms and tools for insurance advice
    • Marketing support
    • Administrative services
    • IT infrastructure

    3.2 Mediation

    All insurance and credit intermediation is performed by Carlos Manuel Soares under DS SEGUROS, including:

    • Advice on various insurance products
    • Intermediation in concluding insurance policies
    • Support in Dutch language
    • Assistance with insurance policy management
    • Help with claims handling

    3.3 Non-binding quotes

    All quotes provided through our website are non-binding unless expressly stated otherwise. Final terms and premiums are determined by the relevant insurance company.

    4. CLIENT OBLIGATIONS

    4.1 Information provision

    The client is obliged to:

    • Provide complete and accurate information when requesting quotes
    • Immediately report relevant changes in circumstances
    • Timely provide all documents requested by the insurer

    4.2 Consequences of incorrect information

    Providing incorrect or incomplete information may lead to:

    • Nullity of the insurance
    • Refusal of damage claims
    • Adjustment of premiums

    5. INTELLECTUAL PROPERTY

    All content on the insuranceportugal.pt website, including but not limited to texts, images, logos, designs, and software, is protected by intellectual property rights and remains the property of TEKSOMA Holding Lda. or its licensors.

    It is not permitted without prior written permission to:

    • Copy, distribute, or publicly disclose content
    • Use the insuranceportugal.pt or TΣKSOMA brand
    • Create derivative work from our content

    6. LIABILITY

    6.1 Limitation of liability

    TEKSOMA Holding Lda. strives to provide accurate and current information, but:

    • Provides no guarantees regarding the completeness or accuracy of information on the website
    • Is not liable for damage resulting from the use of the website
    • Is not responsible for the content of external websites linked to

    6.2 Mediation liability

    For mediation activities:

    • Carlos Manuel Soares and DS SEGUROS are responsible for all regulated mediation activities
    • TEKSOMA is not liable for the execution of insurance contracts by insurance companies
    • Claims are subject to the terms of the relevant insurance company

    6.3 Force majeure

    TEKSOMA Holding Lda. is not liable for failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or technical failures.

    7. PRIVACY AND DATA PROTECTION

    The collection and processing of personal data is done in accordance with our Privacy Policy and applicable data protection legislation (GDPR and Portuguese Law No. 58/2019).

    Data processing roles:

    • TEKSOMA as data controller for website, marketing, and platform activities
    • TEKSOMA as data processor for mediation-related client data on behalf of Carlos Manuel Soares and DS SEGUROS

    8. USE OF THE WEBSITE

    8.1 Permitted use

    The website may only be used for legitimate purposes in accordance with these terms.

    8.2 Prohibited activities

    It is expressly prohibited to:

    • Use the website in a way that causes or may cause damage
    • Undertake illegal, fraudulent, or harmful activities
    • Spread viruses or other harmful code
    • Gain access to secured parts of the website without authorization
    • Use automated systems to collect data (scraping)

    9. COOKIES

    Insuranceportugal.pt uses cookies to improve website functionality and collect usage statistics. For more information, please refer to our Cookie Policy.

    10. LINKS TO EXTERNAL WEBSITES

    Our website may contain links to third-party websites. TEKSOMA Holding Lda. is not responsible for the content, privacy policy, or practices of these external websites.

    11. COMPLAINTS AND DISPUTES

    11.1 Complaints procedure

    For complaints about our services, you can contact us via:

    • Email: Email:info@verzekering.pt
    • Phone: Phone:+351 289 142 164

    We strive to handle complaints within 10 business days.

    11.2 Dispute resolution

    For disputes that cannot be resolved through mutual consultation, Portuguese law applies and Portuguese courts have jurisdiction.

    12. CHANGES TO TERMS

    TEKSOMA Holding Lda. reserves the right to modify these terms and conditions at any time. Changes take effect upon publication on the website. We recommend that you consult these terms regularly.

    13. DURATION AND TERMINATION

    13.1 Duration

    These terms remain in effect as long as you use our website and/or services.

    13.2 Termination

    Both parties can terminate the relationship at any time. Upon termination, ongoing insurance policies and obligations remain in effect according to the terms of the relevant insurance companies.

    14. FINAL PROVISIONS

    14.1 Entire agreement

    These terms and conditions constitute the complete agreement between you and TEKSOMA Holding Lda. regarding the use of the website and services.

    14.2 Severability

    If any provision of these terms is declared invalid or unenforceable, the remaining provisions remain fully in effect.

    14.3 No waiver of rights

    Failure to exercise or enforce any right or provision of these terms does not constitute a waiver of that right or provision.

    15. CONTACT DETAILS

    TEKSOMA Holding Lda.
    Trading as: insuranceportugal.pt (TΣKSOMA)
    Address: Address:Cascalheira 539A, 8125-018 Quarteira, Algarve, Portugal

    Contact:
    Email: Email:info@verzekering.pt
    Phone: Phone:+351 289 142 164
    Website: www.insuranceportugal.pt


    Last updated: January 2025